Help Center

Rally-Pass.com is a webstore dedicated to the selling of tickets and Hospitality programs of WRC events.

Rally-Pass.com is owned and managed by M SPORT | Closer to Passion, which is an Event Marketing Agency for motorsport and is based in Portugal.

We are the official hospitality agency for Rally Portugal since 2007 and an authorized agency for other WRC events.

Yes. We are an official shop and the exclusive provider for Rally Portugal hospitality programs (Rally Pass).

It depends from which WRC event we are talking. Rally Pass is a common name given to a ticket or credential, that gives you access to the special stages. Different rallies have their own understanding of the expression Rally Pass, therefore you should always read product description carefully and see what's included.

If you don't want to drive around with your car or a rental car, look for transfer options. Also see if there are any experiences available and of course don't forget to take a peek at our merchandising.

When you purchase a Rally Pass you will get a pack that includes a credential (for 1 or more days), a car parking sticker and a guide with all required information to access the Rally Pass zones.

Yes. Rally Pass is valid for one person only and all car occupants must have their Rally Pass credential visible for control by our staff and the authorities.

In each day of the event, there is an exclusive spectator area for Rally Pass holders. This area is designed to provide you comfort and security above all. Road accesses are clear, parking is guaranteed and grandstand seating give you a different perspective to the stage. You will also find that food and drinks are available during the entire day. We also provide a giant tv screen with WRC+ All Live streaming and bathroom services.

No. Rally Portugal has several Spectator Zones in each stage that are completely free. But since Rally Portugal is one of the most visited rallies in the world, sometimes it gets tricky to reach those spectator zones. That's why so many people prefers to buy a Rally Pass and access these exclusive spectator areas.

After you have placed an order you have 5 week days to make your payment, otherwise the order will be canceled. After we receive your payment you will have 14 days (including weekend and holidays ) to cancel your order and ask for a full refund. Cancelations beyond those 14 days, will not be refunded. All orders made after May 1^st 2020 will not be refunded in any case.

All orders made until May 10^th 2020 will have free shipping included. After that date we will not ship any incoming order.

All items will be shipped between 7.05.2020 and 12.05.2020 due to logistical and administrative reasons.

Shipments are made by express mail and usually get delivered in no more than 48hours.

You will receive an notification email from us with a tracking number allowing to follow your package. It's important to give us your best email when ordering. All contacts will be made to that email account.

All orders made after May 10^th 2020, will not be shipped.

For those orders, there is a pick-up point at our Customer Help Desk during the event week.

Rally Pass sales available. Cash payments only.

TRYP PORTO EXPO HOTEL

Rotunda da Exponor, Leça da Palmeira, 4450-801 Matosinhos

May 18th (Monday) – 15h – 20h

May 19^th (Tuesday) – 09h – 20h

May 20^th (Wednesday) – 09h – 20h

May 21^st (Thursday) – 09h – 20h